We had an example where a new client to GRA really loved their bookkeeper, had used them for over five years and they even had some common interests, so they felt more like friends. However, the bookkeeper was not able to provide quality data, due to not having sufficient experience in that type of industry and the inability to ask for help when needed. This resulted in incorrect data and financial statements, and a few poor business decisions.
We advised our client to change bookkeepers (as personally uncomfortable as that may have been) and as soon as they began working with an expert bookkeeper it became clear to them how important good quality data was. By producing good quality data and working together with their GRA accountant, they finally had a chance to make some good decisions, and the business performance improved significantly.
SummaryThis letter is to express my appreciation for the assistance and encouragement of both Anthony Lipscombe and particularly John Heaslip over the last financial year. The period since activating my trading trust has been one of considerable stress, as well as personal development, as I embarked on this as a relative business neophyte with virtually no awareness of the contemporary requirements of running a business, particularly the financial records aspect. During much of this period I have therefore felt considerable out of my depth. However I have been lucky enough to have had the benefit of the advice and support of John Heaslip in rationalizing what was a fairly chaotic set of records of the first year property trading. I am able to say that John in particular, has been unstinting in his attention to my needs and has done so in a manner which has never alluded to my extremely rudimentary grasp of managing a business, or even of being unable to set out a spread sheet properly. The result of the above guidance is that now, although my trading trust would still not be able to operate without the advice of GRA, I do least feel a sense of satisfaction that I have got to my present point without major disaster and that my property trust does now have some kind of firmer basis for any future activities - Name withheld by request
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